Point of Difference

Oct 31, 2016, 15:01 PM

This business stands out among other tour providers by being a dominant tour operator offering German-speaking tours. They benefit from having well-trained tour guides, fluent in both German and English, which eliminates the need for translators and results in a more personable experience for their travelling guests.

It is equally unusual to find tour providers who operate on the scale of this provider due to their ability to offer tours in three states and their access to most National Parks. They also extend their reach by working with partner providers in other states, combining tour packages with these partners depending on arrival and departure destinations, and creating combined itineraries.

The business has developed relationships with European wholesalers. By having these strong relationships the business can market directly to their core clients in areas such as Switzerland, Austria and Germany. This reduces the need for major domestic sales and reduces any uncertainty of future bookings and tours.